Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our services:

• Account Info: When you sign in with Google, Apple, or another provider, we may collect your name, email, and public profile data.
• Usage Data: We gather information about how you interact with our services (e.g., clicks, messages, voice commands, visits).
• Voice & Text Interactions: If you speak or chat with our assistant, we may process and temporarily store transcripts and audio to improve your experience.
• Feedback & Survey Data: If you answer questions or participate in voice-led interviews, we may record your responses and associate them with anonymous usage data.
• Technical Data: This includes device type, browser, IP address, country, and operating system, used to optimize performance and security.

2. How We Use This Information

We use your data to:

• Personalize your travel or research experience
• Improve product performance, suggestions, and conversations
• Understand user behavior and preferences
• Offer smart recommendations based on your profile or voice responses
• Communicate with you if needed

We do not sell your data to third parties.

3. Data Sharing

We may share limited data with third-party providers who help us:

• Host and secure our services
• Authenticate your login
• Analyze behavior and usage
• Deliver and improve AI features, such as personalized interviews or assistant conversations

All third-party vendors are bound by confidentiality agreements and follow strict data protection policies.

4. Your Rights

You can request:

• To access or update your data
• To delete your account and personal information

Email us at hi@tailbox.com to make such requests.

5. Data Retention

We retain personal information only as long as necessary to provide the service or meet legal obligations. You may delete your data at any time.

6. AI Use

Some of our services include AI-driven assistants or interviews. These tools may:

• Use your responses or preferences to generate suggestions
• Temporarily store data to learn and improve your experience
• Conduct voice-led questions for insight-gathering or planning

We process this information with care and do not use it to personally identify you outside the platform.

7. Children's Privacy

Tailbox is not intended for use by anyone under the age of 13. We do not knowingly collect data from children.

8. Contact Us

If you have any questions or concerns about our privacy practices, contact us at: